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FAQ
We have listed common questions and answers below. Check them out before opening ticket.
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Youtube GENERAL

1. Step: Category - Select the Social Media platform you want to grow.
2. Step: Service - Select the service type.
3. Step: Details - Carefully read details for every service before placing an order.
4. Step: Link - Enter the username or page link.
5. Step: Quantity - Enter the amount needed (do not use commas or dots, for example, use 1000 instead of 1,000).
6. Step: Charge - Shows your order cost.
Press Submit and enjoy your order!

Drip-Feed is a feature that we are offering so you would be able to put the same order multiple times automatically.

Example: Let's say you want to get 1000 likes on your Instagram Post but you want to get 200 likes each 30 minutes. You will put:

Link: Your Post Link!
Quantity: 200
Runs: 5 (Because you want to run this order 5 times, if you want to get 2000 likes, you will run it 10 times, etc…)
Interval: 30 (Because you want to get 200 likes on your post every 30 minutes, if you want ever 2 hours, you will put 120 because the time is in minutes)

In that way, you will get 1000 likes on your Instagram Post but not all 1000 from once. You will be getting 200 likes every 30 minutes. You can do this for every service that has the Drip-Feed button!

You have to enter orders in the following format:
Service ID | URL | Quantity

Example:
102|http://instagram.com/testa|1000
102|http://instagram.com/testb|1000
102|http://instagram.com/testc|1000
102|http://instagram.com/testd|1000

Completed: Your order is fully completed!
Pending: Your order is currently being redirected to the server. This will occur during the start time specified in the service description.
In progress: Your order is currently in progress and delivering.
Processing: Your order is currently being processed by the server.
Canceled: Your order has been stopped, and the money for it has been refunded to your balance.
Partial: Your order was stopped, and the money was refunded to your balance for the incomplete part of the order.
Refilling: Your order is refilling on the server.

Sometimes for some reason, we're unable to fully deliver the order, so we refund you the remaining undelivered amount, and set the status for the order as "Partial".
 
Example: You place an order with quantity 1000 and charge 10$. Let's say we delivered 700 and the remaining 300 we couldn't deliver. Then we'll set the order as “Partial” and refund you the amount for the remaining 300 to your balance. (For this example $3).
 
P.S. If you need the remaining to be delivered, you can just place a new order, since money for the remaining that isn't delivered is automatically refunded back to your account balance. 

Every service is different. Whenever you select a service from the drop-down menu, you will see a Description box with all the specifications for that particular service, quality, start time, minimum/maximum amounts, as well as the average daily speed.

No bans or any sanctions - is one of the most important rules of our service. We care about our customers, and therefore carefully check each service for quality and safety. If you see service in our list of services, then be sure of its safety.

Lifetime guarantee for almost all services. Guarantee on all services at least 30 days from the date of the order. The guarantee period for each service you can find in its description. If you have faced any drops or problems - your orders will be refilled in the shortest time. Please note that we guarantee only a refill of your order, not a refund.

You can use the received funds for your own promotion or withdraw in any convenient way. To withdraw funds, please contact our support team.

If the username/link is valid, the order cannot be stopped. However, if the link is invalid (for example a youtube link in an Instagram service) then we can cancel and refund the order.
 

Yes, of course! Our services guarantee effective and valuable growth for your profiles. Most of our customers have reported an incredible increase in brand value, web traffic, and sales after using our social media services.

Payments DEPOSIT

You can add funds by any of the methods which you can find in the "Add Funds" page. We accept all major payment methods: Visa/MasterCard/American Express/Discover, PayPal, Cryptocurrency, Payoneer, Skrill, Perfect Money, Payeer, and etc... If you would like to pay by a method other than those available, please contact us through the contact tab, our consultant will help you complete the payment!

You can find a complete information of the history of operations on your account for all the time in the “Add Funds” page below the payment methods.

If this happens to you please wait 30-60 minutes for funds to appear on your balance, in case this doesn't happen please contact us by support tickets.

If for some reasons it does not work to top up the balance from a mobile device, please try to repeat the operation through a browser on the computer. If this does not help, please contact us with a full description of the problem using our ticket system.

Youtube YOUTUBE

YouTube promotion can help you develop your channel and promote content in several directions at once. Most often, promoting on YouTube with Famegrowers could be helpful to:

1. Increase the confidence of your current subscribers. Constantly growing numbers of views, likes and subscribers will help you to show your current subscribers the relevance of your content and public interest in it.

2. Increase the interest of your content among potential subscribers. First of all people pay attention to the content that is widely popular.

3. Effective video ranking. It is always more profitable when the video is in the top positions or into the “Recommended”, but in the current competition it is not always possible. Famegrowers will help you with it.

4. Get the trust of advertisers. Advertisers pay attention primarily to the channels where a certain activity already exists. With Famegrowers you can easily get your first advertising order.

5. Improve statistics for advertisers. A professional advertiser at the end of an advertising company will want to check its success. And will definitely ask you to provide statistics of the video. To increase the chance of further cooperation with him, you can always use our services.

6. Get customers. If you are selling on the Internet - quality video with good the activity can easily help you raise your sales.

7. Make a definite opinion. With the help of our services you can easily adjust the public opinion about your content. Likes and comments could easily help you with that task.

Famegrowers promises no bots and legit traffic only. That means we deliver real YouTube video watch time with real and active people. Tracking is available in our 100% transparent, proprietary dashboard.

Famegrowers engages providers such as Google Ads which offers opt-in rewarded video ads to view your video. Users watch your video and receive rewards (like in-app currency, premium content, etc) in return. These ads are opt-in, and users often watch them until the end because of the rewards.

Real users are not only safer, but there is also a higher chance they may be genuinely interested in your video content. However, we DO NOT promise that all or the majority of them will be interested in your video content.

The retention of YouTube views is the time during which users will watch your video. You can find information about the average retention of your video in your real-time statistics.

Video ranking on Youtube is a system that places the videos in a specific order when you’re using a YouTube search. Also, ranking affects the chance to get in "Recommendations" and "Similar".

Targeting views are views delivered from a specific country or region. Such views will help you promote mainly in the selected region.

Yes of course! Our services will help you if you want to overcome the limit of 4000 watch hours and 1000 subscribers to enable monetization.

Our services are absolutely safe. Monetization can be included without any risks.

Yes you can! However, please note that not all views are available for promoting this type of videos. Information about the possibility of promoting "Premiere" and "Stream Recordings" by a particular service can be found in the description of the service.

If you’ve placed an order for Premiere or Stream Recording, however, the service is not available for this type of video, please contact our support team so we can cancel your order and return the money to your balance.

Information about the targeting of services will be listed in the service description. If this information is not specified, it means that targeting will be “Worldwide” - activity will be delivered from one random country or group of countries. Also some of our services use smart AI to match audiences based on language, location, interests, and more.

In case of such concerns, please use the following instructions to check:

1. First of all, we recommend you to check your link for correctness. Examples of correct links can be found in the service description. If the link which you’ve used is not correct, please contact our support team.

2. Check the starting time specified in the service description. Has enough time passed for the order to be processed and start delivering?

3. Please note that YouTube doesn’t instantly update statistics of views under video. Sometimes it can take up to 6-12 hours, in connection with which you can watch the stucked counter of views under your video.

4. We recommend that you check your real-time statistics before contacting support. Usually it is updated faster.

5. If your video is a “Premiere” or “Stream Recording,” please make sure that the ordered service will function properly for these types of videos. This information can be found in the service description. If the service is not available for your video, please contact our support team for cancellation.

6. Check the service delivery speed specified in the service description. Is your order delivering at the appropriate speed?

7. Check if “Embedding” feature is enabled for your video. When ordering services, it is recommended to leave “Embedding” enabled.

7. Check for any restrictions by YouTube on your video. If YouTube has set an age limit, country of view, and etc.,this order sometimes can’t be delivered. In case of restrictions, please contact support to cancel the order.

8. Make sure that your current number of views is higher than the number of views that you had at the time of starting of the order. If it’s lower, the server will automatically stop the order. Anyway, we recommend to contact the support service to cancel the order.

If after carrying out the above actions you are convinced that your order is stuck, please contact our support team for further verification.

Find the timestamp that is located next to your username above your comment (for example: "3 days ago") and hover over it then right click and "Copy Link Address".

The link will be something like this: https://www.youtube.com/watch?v=12345&lc=a1b21etc instead of just https://www.youtube.com/watch?v=12345

To be sure that you got the correct link, paste it in your browser's address bar and you will see that the comment is now the first one below the video and it says "Highlighted comment".

We recommend you firstly check the “Spam” folder on YouTube - sometimes comments can be delivered there. If there are no comments in the Spam folder, please contact our support team.

If you think that the ordered service was not fully provided to you, please create a corresponding request to the support service, enclosing the grounds for these concerns, for example, in the form of screenshots of real-time statistics. We will double-check your order on the server, where we have an additional counter installed that takes into account only the sent activity.

Youtube INSTAGRAM

Instagram promotion can help you develop your account and promote content in several directions at once. Most often, promoting on Instagram with Famegrowers could be helpful to:

1. Increase the confidence of your current followers. Constantly growing numbers of likes, comments and followers will help you to show your current followers the relevance of your content and public interest in it.

2. Increase the interest of your content among potential followers. First of all, people pay attention to the content that is widely popular.

3. Effective publication ranking. It is always more profitable when the post is in the top positions or by tags, but in the current competition, it is not always possible. Famegrowers will help you with it.

4. Get the trust of advertisers. Advertisers pay attention primarily to the accounts where a certain activity already exists. With Famegrowers you can easily get your first advertising order.

5. Improve statistics for advertisers. A professional advertiser at the end of an advertising company will want to check its success. And will definitely ask you to provide statistics of the publication. To increase the chance of further cooperation with him, you can always use our services.

6. Get customers. If you are selling on the Internet - quality publication with good activity can easily help you raise your sales.

7. Make a definite opinion. With the help of our services you can easily adjust the public opinion about your content. Likes and comments could easily help you with that task.

8. Promote your Stories. To be in the top of the Stories feed of your followers - you need activity which will be noticed by Instagram. After that your Stories will immediately advance up several positions.

Publications ranking on Instagram is a system that places the publications in a specific order when you’re using an Instagram search. Also, ranking affects the chance to get in the top by tags and Stories.

“Impressions” shows the total number of views of your publication. Information about the number of impressions can be found in the statistics under each of your publication.

Reach - the number of unique accounts that saw your publication. Information about the Reach can be found in the statistics under each of your publication.

Saves - the number of users who saved your post. Information about Saves can be found in the statistics under each of your publications.

First of all, this means that account which will like your post or follow you will have a profile picture, description, publications posted at different time. Also, the premium quality account will be active in Instagram and it will have its own activity on the page. The time of its existence in Instagram will be significant. All of these factors determine good rankings on Instagram, as well as your complete security.

If for some reason you are dissatisfied with the quality of accounts, please contact our support team with the corresponding request, attaching screenshots of poor-quality accounts.

No, at the moment of the start of your order, your profile must be “public” so ordered services could be delivered without delays.

No, because a change of nickname will entail a change of the link of your account. We strongly recommend waiting for the completion of the order and change the nickname after that.

We have the following rule: “If you place the same link twice while the first one is not completed yet there can be some delays". Also in such cases, we don't provide any guarantee. In case of violation of this rule, please contact our support team for clarification, specify the numbers of duplicate orders. We will try to help you, but there may be delays in-order delivery.

If you think that the ordered service was not fully provided to you, please create a corresponding request to the support service, enclosing the grounds for these concerns, for example, in the form of screenshots of publication statistics. We will double-check your order on the server, where we have an additional counter installed that takes into account only the sent activity.

Information about the targeting of services will be listed in the service description. If this information is not specified, it means that targeting will be “Worldwide” - activity will be delivered from one random country or group of countries. Also some of our services use smart AI to match audiences based on language, location, interests, and more.

Youtube OTHER

You can change your current password in the “Account Settings”. To get there, click on your nickname in the upper right corner and select the appropriate section.

We try to cancel orders after request was made as soon as possible. However, to cancel an order, we sometimes need to interfere with work on the server - that is why the cancellation may take some time. Cancellation usually takes no more than 72 hours. Often - much faster.

Yes, we can provide you with the invoice for your deposit. If you need to get specific information in the invoice, please contact our support team with the appropriate request, indicating the information you need.

Yes of course. With all your ideas, you can contact our support team. We will definitely consider it and, in the case of a decision on its implementation, we will add funds to your balance for helping to develop the project.